Azercell customer services now at ASAN service centers

Photo: Azercell customer services now at ASAN service centers
 / Azerbaijan

Baku, Azerbaijan, June 5


The undisputed leader of the mobile communications market of Azerbaijan Azercell Telecom constantly cares about the convenience of its customers and presents another remarkable innovation aimed at ensuring a greater access to its services. Azercell, the first in Azerbaijan to launch the mobile signature service "Asan İmza", opened customer service centers at 3 offices of "Asan Xidmət" to become even closer to its subscribers.

Azercell subscribers can benefit from the Company's complete range of services at ASAN 1 center at Academician Hasan Aliyev Street, ASAN 2 at Nobel Avenue and ASAN 3 at Sherifzade Street in the Yasamal district. Thus, should any Azercell customer visit one of these ASAN centers for documentation inquiries, he also may, for example, get a duplicate of the sim card, activate additional services, register an IMEI-code, get a detailed invoice, as well as comprehensive advice on Azercell's tariffs and campaigns.

It is also worth noting that all service centers of Azercell operating at ASAN centers handle applications for mobile number portability from other operators' networks to Azercell's.

Recently, Azercell substantially reduced tariffs for joining "Asan Imza". As of May 16th the subscription fee (cash or money transfer) for individuals, state employees and business (juridical and individual persons performing entrepreneurial activity) was set at 18 manat (VAT incl.). The monthly usage fee for the "Asan İmza" service for all types of "Asan İmza" users was set at 0.5 manat (VAT incl.). Also, as of June 20, 2014 each transaction made via "Asan İmza" (authentication, mobile electronic signature) is charged according to the standard tariff of 1 SMS (0.03 manat (VAT incl.)).

Azercell Telecom has successfully expanded its cooperation with ASAN consortium to bring more advantages to its subscribers and the population in general. Azercell will continue to provide its subscribers with high-quality communication, professional customer service and advanced technology, as well as with a variety of new campaigns, services and attractive tariffs.

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Azercell Telecom LLC was founded in 1996 and since the early years sustains the leading position in the market. Azercell has introduced a number of technological innovations in Azerbaijan such as the GSM technology, GPRS/EDGE, 24/7 Customer Care, full-time operating Azercell Express offices, mobile e-service "ASAN imza" (ASAN signature) and others. With 51% share of Azerbaijan's mobile market Azercell has a network covering 99.8% of the country population. At the end of 2013 the number of Azercell's subscribers reached 4.5 million people. In 2011, Azercell deployed 3G and in 2012 the fourth generation network, LTE in Azerbaijan. The company is the leader of Azerbaijan's mobile communication industry and the biggest investor in the non-oil sector. Azercell is part of the TeliaSonera Group of Companies, which is present in 17 countries and has 186 million subscribers and 27 thousand employees.

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