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Bakcell company opens two new customer service centers

Economy Materials 25 September 2014 17:49 (UTC +04:00)
Bakcell – the first mobile operator and the leading mobile internet provider of Azerbaijan, being committed to its “Get closer” philosophy, is constantly expanding its network of sales and service centers in order to make its services even closer and more accessible for its customers.
Bakcell company opens two new customer service centers

Baku, Azerbaijan, Sept.25
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Bakcell - the first mobile operator and the leading mobile internet provider of Azerbaijan, being committed to its "Get closer" philosophy, is constantly expanding its network of sales and service centers in order to make its services even closer and more accessible for its customers.

The opening ceremony of two new customer service centers of Bakcell was held on September 24 in the center of Baku.

One of the two centers located at the address of U. Hajibeyov Street 48, nearby Sahil Garden, is specially designed for the Gold subscribers. The full range of services will be provided here for the corporate customers of Bakcell.

The company's customer service center which previously was located at Nizami street 123 will be moved to the renovated customer service center of Bakcell, which is known to the subscribers as the former 'Sahil office', and this center will become the biggest customer service center of Bakcell so far.

Bakcell has prepared a pleasant surprise for the subscribers visiting the newly opened biggest customer service center of the company. Thus, Bakcell will present its new "Alov" smartphone to every 100th subscriber visiting this customer service center within the next seven days after the opening day of the center.

"Bakcell implements a variety of measures in order to improve the quality of services provided to its subscribers. To this end, we are expanding our service network as well. New service centers have started operating in different regions of Azerbaijan and in Baku over the last few months of the current year. The former head office of Bakcell was located near the Sahil subway station for many years, and our subscribers became used to it. Now, we are back to our historical place if I may say so. We will continue our efforts in order to further improve our services and make them even more accessible for our customers", says Mr. Richard Shearer, CEO of Bakcell.

Staying loyal to its 'Get closer' philosophy, Bakcell is proud to provide the best customer services to its subscribers with more than 300 retail outlets, including nearly 30 customer service centers operating in the capital and regions.

Bakcell, the first mobile operator and the leading mobile internet provider of Azerbaijan, offers a variety of products for modern mobile communications customers. Bakcell provides class leading 3G mobile internet experience in the country under the Sür@ brand name.

As one of the largest national non-oil investors, Bakcell today continues making large investments in the economy of Azerbaijan through its investments in state-of-the-art telecommunication technology and its people who service our customers.

Bakcell's network covers more than 99 percent of the population and 93 percent of the land area of the country (excluding occupied territories). Bakcell is a leader in innovation and it focuses on bringing the best of the mobile internet to Azerbaijanis through new partnerships and its Sür@ services. Bakcell was announced 'The Mobile Internet Provider of the Year' by the famous international The Business Year publication.

For more information about Bakcell products and services, please visit www.bakcell.com or call 555.

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