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Azerbaijani Post Office to improve quality of services

Azerbaijan Materials 26 February 2014 19:32 (UTC +04:00)
Azerbaijani postal operator - "Azerpoct" LLC connected to the global monitoring system ("Global Monitoring System" - GMS) of the Universal Postal Union (UPU)

Baku, Azerbaijan, Feb. 26

By Huseyn Valiyev - Trend:

Azerbaijani postal operator - "Azerpoct" LLC connected to the global monitoring system ("Global Monitoring System" - GMS) of the Universal Postal Union (UPU), the Azerbaijani Ministry of Communications and Information Technologies told Trend on Feb. 26.

The global monitoring system is the basic mechanism for controlling and improving the quality of postal services, according to the ministry.

The main purpose of the system is to provide the postal operator with accurate diagnostic data on the results of quality of the incoming mail service.

The GMS is based on radio frequency identification with special chips included in each letter or parcel that is registered automatically by the reader devices installed at the sorting site of the postal operator.


The time is estimated with the help of RFID during which the incoming post of the destination country is delivered to the final destination.

The system currently covers all member states [192 countries] of the Universal Postal Union. The system will not only serve to calculate the final costs, it can also be used to improve post flow by means of information provided by the system.
Azerpoct LLC has an extensive network of postal services - more than 1,600 nationwide offices.

The postal operator also provides financial services along with the traditional postal services. The LLC started providing financial services in April 2012 in accordance with the license of the Central Bank of Azerbaijan.

Banking services to postal operators are implemented with the help of an automated corporate information system, to which about 900 branches and offices of postal services located throughout the republic are connected.

The operator is allowed to provide services for opening and managing accounts, money transfers, issuance of debit card transactions, operation on buying and selling of currencies on the client's order, encashment and other valuable assets.
The provision of two additional services - attraction of deposits and issuance of credit cards will be considered in the future.

Translated by S.I.
Edited by C.N

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