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Interest to telephone informational service under Azerbaijani Ministry of Taxes increases in 2008

Business Materials 12 January 2009 16:18 (UTC +04:00)

Azerbaijan, Baku, Jan. 12/ Trend N. Ismaylova/ Number of taxpayers' appeals to telephone informational service via 195 phone number under the Azerbaijani Ministry of Taxes were increased by 40.8% in 2008, the Ministry said on Jan. 12.

There were 226,845 calls to the informational service in 2007 but this number reached 319,439 appeals in 2008. Experts replied to 67,444 appeals of this number but E-operator to 251,995 calls.

Taxpayers are mainly asked about different kinds of taxes, especially, profit tax, reductive tax, method of registration and calculation within the framework of "single window" principle.

They don't only ask questions via 195 phone number but also accept complaints on violation of tax legislation and facts of illegal actions or tax officials' negligence.

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