AccessBank launches service allowing to repay loans over telephone
Azerbaijan, Baku, April 18 / Trend /
Today AccessBank announced a new service allowing customers to make loan repayments over the telephone by calling the Bank's Call Center on *0151, the bank's statement said on Wednesday.
Customers with AccessBank plastic cards, will now be able to transfer funds from their plastic card to make their loan repayments over the telephone. This service will save time for the Bank's customers by eliminating the need to visit a branch for payments.
"AccessBank continuously tries to improve the quality of the services extended to our customers. Providing the option of repaying loans by phone will save them time"," said Andrew Pospielovsky, General Manager of AccessBank, commenting on the new service.
More details regarding this service can be acquired by calling the General Call Center number at *0151, visiting the official website or Facebook page of the Bank, or speaking with a customer service representative at any AccessBank branch.
AccessBank was established to provide access to financial services for Azerbaijan's micro and small businesses and low and middle income households. AccessBank is recognised as the most reliable bank in Azerbaijan by Fitch International Ratings ('BB+ Outlook Stable'), and as "The best bank in Azerbaijan" by Global Finance (2011) and Euromoney (2010 & 2011) in their annual awards as well as "The Bank of the Year" by The Banker (2011).
AccessBank is 100 percent foreign owned by six shareholders, consisting of: the European Bank of Reconstruction and Development, the International Finance Corporation, the Black Sea Trade and Development Bank, KfW Development Bank - the Development Bank of the German Government (20 percent per each), Access Microfinance Holding acting in microfinance field as a strategic investor (16.5 percent), and LFS Financial Systems GmbH - a German consulting company (3.5 percent).