Samsung gets reports of Galaxy Fold screen problems, raising specter of Note 7 fiasco

Samsung gets reports of Galaxy Fold screen problems, raising specter of Note 7 fiasco

Samsung Electronics Co Ltd said it has received “a few” reports of damage to the displays of samples of its upcoming foldable smartphone, raising the prospect of a less-then-smooth entry for the splashy $1,980 handset, reports Trend with reference to Reuters

The Galaxy Fold, on sale from April 26 in the United States, resembles a conventional smartphone but opens like a book to reveal a second display the size of a small tablet at 7.3 inches (18.5 cm). The design, matched by Huawei Technologies Co Ltd’s Mate X, was hailed as the future in a field that has seen few surprises since Apple Inc’s iPhone in 2007.

Yet ahead of the launch, journalists supplied with review samples reported malfunctions after only a day or two of use.

“We will thoroughly inspect these units ... to determine the cause of the matter,” Samsung said in a statement.

The malfunctions raised the specter of Samsung’s doomed Galaxy Note 7 phone three years ago. Battery and design flaws in the Note 7 resulted in some units catching fire or exploding, forcing Samsung to recall and cancel sales of the model.

The recall wiped out nearly all profit of Samsung’s mobile division in the third quarter of 2016.

With the Fold, analysts said malfunctions from the first batch of a test model were of little surprise. Moreover, the handset’s in-folding design is likely to be less durable than Huawei’s out-folding approach, they said.

“In-folding is more difficult to make than out-folding, as it adds higher pressure to screens, which people have worried about,” said analyst Park Sung-soon at BNK Securities.

DO NOT REMOVE

Technology journalists took to Twitter on Wednesday to report instances of the screen either cracking or flickering.

Bloomberg reporter Mark Gurman tweeted: “The screen on my Galaxy Fold review unit is completely broken and unusable just two days in. Hard to know if this is widespread or not.”

Gurman removed a plastic layer on the screen that was not meant to be removed and the phone malfunctioned afterwards, according to his tweets.

A wrapper around the device featured “ATTENTION” in uppercase and warned not remove the layer, showed a tweet from another sample recipient.

Samsung on Thursday said removing the protective layer might result in damage, and that it would clearly inform customers of the issue.

Dieter Bohn, executive editor of The Verge, said a “small bulge” appeared on the crease of the phone screen, which appeared to be something pressing from underneath the screen. Bohn said Samsung replaced his test phone but did not offer an explanation for the problem.

“It is very troubling,” Bohn told Reuters, adding that he did not remove the protective layer.

CNBC.com tech editor Steve Kovach tweeted a video of half of his phone’s screen flickering after using it for just a day.

HIGH DEMAND

Samsung has said it plans to make at least 1 million Fold handsets, versus the total 300 million phones it produces annually. It has closed Fold pre-orders due to “high demand”.

On Thursday, the firm told Reuters there was no change to its release schedule following the malfunction reports.

“I think as time goes on its yield rate will improve, and foldables that customers have in hand will be much better,” said analyst Lee Kyu-ha at NH Investment & Securities. “But I don’t know if Samsung can completely fix the problem about screens.”

Subscribe to Trend in Google News! Subscribe
MOEX index up 1.23% at trade start
MOEX index up 1.23% at trade start
Turkey calls for thaw in Ukraine - Russia tensions
Turkey calls for thaw in Ukraine - Russia tensions
Launch of Azerbaijani-Armenian border delimitation to help prevent incidents - Russian MFA
Launch of Azerbaijani-Armenian border delimitation to help prevent incidents - Russian MFA
Loading Bars
Latest
Azerbaijan increases share of natural gas in exports
Annual inflation to be above target range in Azerbaijan - CBA
Turkmen enterprise eyes to expand tomato production
Non-OPEC won’t return to pre-COVID levels of oil output
Azerbaijan defense minister expresses condolences to Pakistan
Additional barrels from OPEC+ back to market in 2022 to be less than headline figure
Azerbaijan continues restoration and construction work on its liberated lands
Kazakh president elected chairman of Nur Otan Party
Azerbaijani President Ilham Aliyev awards WCO Sec-Gen with 'Dostlug' order
Global oil demand to surpass pre-pandemic levels this year
Uzbekistan plans to implement new projects jointly with AIIB
After 20 years, privatisation programme in India off to 'Maharaja' start
Armenian troops open fire at Azerbaijani positions in direction of Tovuz district
No talks on currency swap deal between Azerbaijani, Turkish central banks - chairman
Azerbaijan reveals inflation rate for 2021
Buta Airways to start operating flights to Kharkiv in May and increase number of flights to Kiev
Georgia’s Rural Development Agency talks co-op with international agencies in 2022 (Exclusive)
Eni to develop innovative technology for use of CO2
New opportunities for co-op appeared in region after end of conflict between Armenia, Azerbaijan – President Ilham Aliyev
Azerbaijan developing mechanisms for financing business in liberated lands
Uzbekistan sees increase in volume of car exports
Central Bank of Azerbaijan increases interest rate
Integration of arable land at Azerbaijani liberated territories into national crop rotation to improve food security - FAO (Exclusive)
Ukrainian Ministry of Economy discloses trade turnover data with Azerbaijan
Azerbaijan Entrepreneurship Dev't Fund talks soft loans for 2022
Bank of Georgia allocates funds for local solar power plant construction
Turkmen agriculture ministry opens tender to purchase plant protection chemicals
Uzbekistan to reduce methane emissions
Azerbaijan eyes turning local payment system into neo-bank
Uzbekneftegaz JSC, Tatneft PJSC discuss implementation of investment projects
Azerbaijan Entrepreneurship Development Fund unveils volume of soft loans issued in 2021
Georgia shares data on number of plastic cards in circulation
Azerbaijani oil prices down
Kazakh-Chinese oil company extends tender to buy spares for pumps
Azerbaijani doctor discloses most effective way to protect against omicron variant of COVID-19
TCS world's second most valuable IT brand, Infy fastest growing
Azerbaijani President Ilham Aliyev holds videoconference meeting with WCO Sec-Gen (PHOTO)
Uzbekistan establishes export of agricultural products to Latvia
Swiss train manufacturer eyes building factory in Georgia
Azerbaijan launches Tableau program for analyzing indicators of import, export operations
Azerbaijan preparing action plan within "Peace for Culture" initiative - ministry
Turkmenistan proposes to include Turkmenbashi Port in INSTC
Azerbaijan, Georgia to conduct joint tourist trips
Robinhood posts $423 mln net loss, shares sink after hours
MOEX index up 1.23% at trade start
Toyota remains world's biggest car seller, widens lead on VW
Azerbaijani currency rates for January 28
Germany’s RBC Consulting eyes expanding co-op with Azerbaijani companies
Oil heads for sixth weekly gain amid supply concerns
India's gold demand to keep rising after big jump in 2021: WGC
Number of cyberattacks on Azerbaijani companies tripled in 2021 - Span Azerbaijan
Kyrgyzstan reports about 11 servicemen injured as result of conflict on border with Tajikistan
Australia drugs regulator approves COVID-19 boosters for 16- and 17-year-olds
We will solve everything through negotiations, peacefully - Kyrgyz president about conflict on border with Tajikistan
Croatian companies preliminary talks on investment opportunities in Azerbaijani liberated territories - ambassador (Interview) (PHOTO)
Iranian National Soccer Team wins its way into World Cup
Situation on Kyrgyz-Tajik section of state border is stable
Three more citizens of Kyrgyzstan injured as result of conflict on border
Turkey's daily COVID-19 caseload hits new high of 82,180
3 police officers shot in U.S. Houston, suspect at large
Brazil's top court subpoenas Bolsonaro in leaked documents case
Morocco extends health emergency state until Feb. 28
Kyrgyzstan and Tajikistan agree on ceasefire and military withdrawal from border
N.Korea confirms latest weapons tests
Kyrgyzstan evacuates 1,470 residents from villages bordering Tajikistan
Jordan says 27 drug smugglers killed at border with Syria
Turkish 'kindness train' departs for Afghanistan with 748 tons of aid
Representatives of Kyrgyzstan and Tajikistan hold meeting on incident at border
EMA conditionally approves Pfizer's COVID-19 pill
Georgia – Uzbekistan trade turnover up
Tajikistan reports civilian casualties as result of incident on the border
Kyrgyz Border Service: Tajik side again violated bilateral ceasefire agreements
Tajik side does not cease fire and continues to pull up military equipment, personnel
Turkey calls for thaw in Ukraine - Russia tensions
Civil protection services of Kyrgyzstan transferred to emergency mode
Tajikistan pulls heavy equipment to the border - State Committee for National Security of Kyrgyzstan
Five Tajik citizens injured in conflict on border with Kyrgyzstan
Iran, Uzbekistan to develop transit ties
Turkish Airlines' Chairman of the Board of Directors resigns
Azerbaijan's Zangilan Airport to be included into ICAO catalog
Chairman of Azerbaijan's National Television and Radio Council talks details of switching to HD format (Exclusive)
Azerbaijan records increase in loans issued for real estate sector
Uzbekistan shares data on interest expenses of banking sector for 2021
Uzbekistan shares data on regulatory capital of its banks for 2021
Kazakh president suggests to set up transport and logistics consortium with India
Trade turnover between Central Asian countries and India unveiled
Launch of Azerbaijani-Armenian border delimitation to help prevent incidents - Russian MFA
Azerbaijan launches engineering-geological studies in Aghdam Industrial Park
Azerbaijan's Anglo Asian Mining increases its stake in Canadian mining company
Turkmenistan and US discuss bilateral cooperation
Azerbaijan announces auction to privatize state enterprises, vehicles
Azerbaijani gymnast to participate in Trampoline Gymnastics World Cup in Baku
Turkmen Khazar consortium announces tender for tubing repair
Azerbaijan records increase in export of products by industrial zones
Azerbaijan to hold auction for helicopters (PHOTO)
European natural gas prices to fall this year
Armenian PM may visit Turkey
Azerbaijan and Turkmenistan hold another meeting on "Dostlug" field
Global oil market to flip into surplus in 2022
Georgia’s electricity exports skyrocket
All news