Group to Protect Banking Services Consumers Established at NBA
The National Bank of Azerbaijan (NBA) for the first established a group to protect the consumers of banking services among central banks of CIS. The group set up its activities within the foreign control division of the NBA's Department for Control over Activities of credit organizations, Trend reports.
As a result of measures carried out in the direction of implementation of reforms in the banking sector over the past few years, the expansion of range of banking services and wider use by population, boosted interests towards this sector. The key objective of the newly established group is to register and study proposals and appeals by citizens, ensure the protection and development of recommendations on improvement of banking services.