Azercell announces operating results for 2014

Azercell announces operating results for 2014

Baku, Azerbaijan, Feb.18

Trend:

Azercell Telecom, the leading mobile operator of Azerbaijan, has left behind another year full of achievements and successes. All of the performance indicators of 2014 once again reaffirmed the current leading position of Azercell, while some indicators show much greater advancements. At the present 51.3 percent of Azerbaijan's mobile communications market choose Azercell Telecom. Its network covers 99.8 percent of the country's population. The number of company's subscribers exceeded 4.5 million people by late 2014.

The largest investor

Azercell, as the largest investor in the non-oil sector of the country invested around 57 million manats in 2014 and within the 18 years of its operation, 1.67 billion manats to the development of telecommunications in Azerbaijan. The company allocated 1.2 million manats in 2014 and 14.2 million manats over 18 years to the professional development of its employees.

The company paid about 112 million manats to the state budget in 2014. Over 18 years this amount equals to 1.11 billion manats. Despite the significant increase of the state budget, share of Azercell's contribution to the budget in 2014 neared 1.38 percent.

Top quality

Azercell Telecom, having the most comprehensive and powerful network in the country, has expanded it by 25 percent over the past two years. The company installed more than 169 2G/3G Radio Base Stations in 2014 and today has a network of 4,690 stations. Moreover, the leading operator expanded the capacity of its 3G network at a record level: 48 percent throughout the country and 92 percent in Baku!


Closest to the customer

Azercell has the largest customer service network in Azerbaijan: 58 Front Desk and Azercell Express offices and 425 official dealer points. These centers are ready to provide a high quality service to customers throughout the country. Since 2014, Azercell extended working hours of its Customer Service Offices from 9:00 until 23:00. As ever before, the Call Center of Azercell operates 7/24. The Mobile Office is a new approach in our services, If the customer is unable come to Customer Service centers of Azercell, company representative equipped with the necessary tools and vehicle visits the customer and serves them at their place.

Interesting statistics of 2014:

• 3,718,547 calls received by Azercell's Call Center;
• 1,776,060 people visited Customer Service Centers;
• 96 percent of customer inquiries handled on time.

The fastest

Azercell owns the first and largest LTE (4G) network in the region and the country. According to the research conducted by the Ministry of Communications and High Technologies, today Azercell provides the fastest mobile Internet service in the country. Data usage per Azercell subscriber has increased by 65 percent in 2014.

The most affordable

Keeping in mind customer preferences, last year Azercell introduced tariff discounts while sustaining the speed and quality of its services. 10GB = 10 manats; Internet Su Qiymetine 0.25 manats = daily 50MB Internet; "Free Internet on weekends" and other discounted products and campaigns brought price for 1GB of mobile data down by 30 percent.

The company launched "Genc OL" and "Hedsiz" tariffs and presented significant discounts for end user: 50 percent off on "Genc Ol" and 75 percent off on "Hedsiz" tariff.

2014 was also an iconic year with the substantial discounts both for the international and roaming calls. Thus, during Summer Azercell cancelled the mandatory deposits for opening of the roaming services. In addition, serious discounts were applied to the roaming services
in all directions with Russia, Turkey, Germany and Georgia.

The Company also introduced a single and very low tariff of 1 minute= 0.32 manats for all international calls. Today, more than 500 service centers of Azercell operate in the country. Note that, Azercell Telecom subscribers also benefit from the international experience and enjoy over 60 percent off for the unique roaming tariffs with 14 operators in the network of TeliaSonera Group of Companies (more information at www.azercell.com)

The most innovative

Azercell has exhibited at BakuTel 2014 the latest technological innovations and plans to implement them in Azerbaijan.

Sumaks security system - is the first M2M Smart Home technology in the country presented by Barama Innovation and Entrepreneurship Center. It provides a solution to manage daily household processes using your Sim-card, as well as simplifies and protects human life.

Mobile Health - helps to analyze a patient's health condition and channels data to the database or the personal doctor.

Parent Control System - designed to track the routes of underage children.

Augmented Reality - revives an image through conversion into video format. Azercell Telecom plans to introduce all these innovations within the current year.

Azercell's stand won the award as the most visited pavilion of BakuTel 2014!

The most responsible

In 2014 Azercell Telecom has spent 0.3 million manats to the implementation of social projects, and in 18 years this amount equals to 14 million. Azercell has supported the first Science Festival in Azerbaijan and the Caucasus region.

Another project supported by the company ranked second in the competition of the "Science and Technology Entrepreneurship Program" (STEP). Focusing extensively on Corporate Social Responsibility, the Company has also continued its projects in support of children and youth: Azercell renovated the premises of "Umid Yeri " Children's Shelter; Mobile Eye Clinic and Dental Clinic f kept on serving kids; the best students both from Baku and the regions were selected to receive Azercell scholarships.

Besides, an independent jury voted to award Azercell with the prestigious International Business Award "Stevie" in the nominations "Company of the Year", "The best product of the year", "The Best Customer Service of the year" for cutting-edge technologies and innovative projects introduced the field of telecommunications.

The most devoted

Given the increasing importance of the social networks, Azercell has also demonstrated exemplary activities to utilize them. Thus, Azercell's official Facebook page was the first to receive an approved status by Facebook among the mobile operators of Azerbaijan. With the number of its fans Azercell' FB page is among top-rated ones in the country and the number one among the mobile telecommunications service providers.

In addition, the Company has twice reached the record performance in the area of online customer service and brought the response rate to customer inquiries through Facebook up to 99 percent-100 percent. Based on these achievements, the international social media analytic Socialbakers awarded Azercell with the "Socially devoted" certificate. In 2014, Socialbakers also named Azercell's status as the most popular one in the social media environment of Azerbaijan.

Azercell Telecom has always attached great importance to customer satisfaction and therefore will keep on maintaining the trust gained over the years and providing high quality services in future.

Azercell Telecom LLC was founded in 1996 and since the first years sustains a leading position on the market. Azercell introduced number of technological innovations in Azerbaijan: GSM technology, GPRS/EDGE, 24/7 Customer Care, full-time operating Azercell Express offices, mobile e-service "ASAN imza" (ASAN signature) and others. With 51.3 percent share of Azerbaijan's mobile market Azercell's network covers 99.8 percent of the country's population.

By the end of 2014 the number of Azercell's subscribers reached 4.5 million people. In 2011 Azercell deployed 3G and in 2012 the fourth generation network - LTE in Azerbaijan. The company is the leader of Azerbaijan's mobile communication industry and the biggest investor in the non-oil sector.

Azercell is the part of the TeliaSonera Group of Companies, which has subsidiaries in 17 countries with total number of 186 million subscribers and 27,000 employees.

HSBC to axe 82 branches in UK, cut services in others
HSBC to axe 82 branches in UK, cut services in others
Netherlands slightly increase petroleum oil exports volume from Kazakhstan
Netherlands slightly increase petroleum oil exports volume from Kazakhstan
Almost 90% see market bubbles in Deutsche Bank investor survey
Almost 90% see market bubbles in Deutsche Bank investor survey
Loading Bars
Latest
HSBC to axe 82 branches in UK, cut services in others
Iran progresses with gas production, distribution
French media reported second Karabakh War only from Armenia's viewpoint - famous photojournalist (PHOTO)
Iran's budget plan aims to solve problems of low-income households
Kazakhstan's 2020 coal extraction volume exceeds plan
Netherlands slightly increase petroleum oil exports volume from Kazakhstan
Uzbekistan’s coal production significantly increases in 2020
Gold price down in Azerbaijan
Armenia's revanchist statements against Azerbaijan threaten primarily its people - Ukrainian expert
Azerbaijan discloses timeframe for commissioning Victory Road to Shusha city (PHOTO)
Georgia reveals revenues from tourism in 2020
Uzbekistan considers measures for expanding industrial products export
Georgian Adjara boosts tangerine exports as subsidy program continues
IEA talks Kazakhstan's OPEC+ deal compliance says oil production remains unchanged
Azerbaijan confirms 949 more COVID-19 recoveries
Azerbaijan's contribution allows reducing greenhouse gas emissions - minister
Azerbaijan ranks with top CIS countries having least public, foreign debts in 2020
Share of Chinese goods in Azerbaijan's total imports grows markedly
Azerbaijan bans import of plastic bags, disposable tableware
Iran reveals COVID-19 data for January 19
Uzbekistan's MFA talks co-op plans with Turkmenistan for 2021
Trade remains main target of Georgian commercial banks for financing
Kazakhstan expands list of activities for several special economic zones
Azerbaijani transport agency's chief sums up activities in 2020
Director of Azerbaijani IT company talks partnership with Slack company
Baku Higher Oil School to host webinar on ‘Natural Resources of Karabakh’
IEA assesses Azerbaijan’s compliance with OPEC+ deal
Azerbaijan ready for co-operation with Iranian companies
Azerbaijan expanding railway co-op with Iran
New copper and gold field discovered in Azerbaijan
Almost 90% see market bubbles in Deutsche Bank investor survey
Uzbek MFA names latest data of trade turnover with Turkmenistan
Boeing 737 MAX to get EU flight clearance next week
President Aliyev receives Secretary-General of Cooperation Council of Turkic-Speaking States in video format (PHOTO)
How much Azerbaijan's population spend on automobile fuel in 2020?
Kazakhstan reports annual increase in production of gold, zinc ore
Uzbek-Korean JV extends tender for purchase of hydraulic ejector
Azerbaijani president expresses condolences to Indonesian counterpart
Turkmen company starts export of environmentally friendly building materials
Kazakhstan’s freight transportation operator opens tender to buy fuel
Azerbaijan's Economy Ministry unveils volume of sold products in industrial parks
Iran's trade turnover with India shrinks
Charter, structure of Azerbaijan's Karabakh Revival Fund approved - decree
Azerbaijani company talks restoration of water supply sources to Shusha (Exclusive)
Chaos as snow hits Japanese highway, 134 cars in crashes
UK health secretary Hancock says self-isolating until Sunday
Uzbekistan’s Central Bank reveals balance payments deficit for 2020
SOCAR unveils Azerbaijan's 2020 crude oil production
SOCAR talks last year's crude oil exports abroad
Azerbaijan names future activity directions of Karabakh Revival Fund
Iran declares foreign investments made in Arvand Free Trade Zone
Azerbaijani Central Bank unveils amount of foreign currency sold to local banks
Uzbekistan plans to increase popularity of contactless payments
Value added in Azerbaijan's non-oil sector declines
Azerbaijani currency rates for Jan. 19
Uzbekistan, India talk resuming of flights
Azerbaijan shows footage from Shekerjik village of Fuzuli district (PHOTO/VIDEO)
Turkey ratifies free trade agreement with Azerbaijan
Iran, Azerbaijan sign MoU to develop economic co-op
Bitcoin overtakes "long tech" as most crowded trade
JP Morgan expects Azerbaijan to increase crude output in 2022
Laying of pipeline from Iran's Jask oil terminal launched
British hospitals use blockchain to track COVID-19 vaccines
Construction department of Turkmenistan's Mary region opens tender
Iran's Bandar Imam Petrochemical Company implementing its production plan
JP Morgan’s estimates on Azerbaijan’s 2021 crude oil output
Kazakhstan's only lowcoster resumes flights operation on several routes
Georgia reports 1,550 new coronavirus cases for Jan.19
Azerbaijan ups gas production in 2020
Azerbaijan and Iran signed cooperation memorandum on railway sector
Kazakhstan boosts trade with Lithuania despite COVID-19
China's Geely to work on smart car technologies with Tencent
Uzbekneftegaz carries out repair work of gas pumping units at compressor station
Uzbekistan announces tender for greenhouses construction
Nizami Ganjavi int'l center developed as recognizable global platform, contributing to promotion of Nizami Ganjavi's name - Member of the Presidency of Bosnia and Herzegovina
Iran, Turkey sign documents to increase potential of railway transport
Enguri HPP rehabilitation project remains vital for Georgian energy security - Economy Minister
Kazakhstan sees annual decrease in cargo transportation volume amid COVID-19
Municipal administration of Turkmenistan's Balkan region extends tender for reagents purchase
Turkey can normalize relations with Armenia depending on stable ceasefire in Karabakh - FM
World Bank confirms its readiness to support Georgia in its European integration
BHOS Presidential Scholar: ‘For me, Kelbajar is Azerbaijan, the Motherland revived in memories’
Instrumentation equipment installed at gas treatment unit at Uzbekistan’s Shurtan field
Turkmenistan, UK consider opportunities for co-op in agricultural sector
Singaporean company embarks first stage of modernization of superphosphate plant in Uzbekistan
Iran plans to hold exhibition of construction materials in Azerbaijan
Turkmenistan in top ten countries with cheapest gasoline - Globalpetrolprices
New road bridge to be built between Azerbaijan and Iran in Astara
Azerbaijani oil prices grow
Iran's interests to be met by Azerbaijan-Nakhchivan railway
Iran, Azerbaijan to sign preferential trade agreement within the next month
Azerbaijani company reveals expected volume of colored glass production at future plant
Brent crude edges up as optimism over economy outweighs fuel demand concerns
Uzbekistan eyes increasing competition in automotive industry
Iranian currency rates for January 19
Uzbekistan, World Bank talk socio-economic reforms in 2021 for ensuring macroeconomic stability
Baku Trade Port hikes cargo transshipment in 2020
Government Clears Largest Fighter Aircraft Procurement for Indian Air Force
India, Bangladesh are commemorating 50 years of diplomatic ties this year: MEA
Several facilities to be launched in Iran’s electricity sector
All news