BAKU, Azerbaijan, September 17. An event dedicated to the presentation of the updated "mygov" e-government platform is being held in Azerbaijan, Trend reports.
The event is expected to feature speeches of Deputy Minister of Digital Development and Transport of Azerbaijan Samir Mammadov, Chairperson of the Board of the Agency for Innovation and Digital Development under the Ministry of Digital Development and Transport of Azerbaijan Inara Valiyeva and other persons.
Samir Mamedov announced that by the end of the year, the plan is to transition 15 percent of services provided to citizens from physical to digital formats.
“With 'mygov' citizens can access their personal data, update it, track important notifications, and automate life-event processes with just a few clicks. This fosters the development of a more transparent and convenient digital ecosystem, eliminating the need to visit offices and manage cumbersome paperwork. As part of our goals, we plan to transition 15 percent of services from physical to digital formats by the end of the year,” he said.
Mamedov also highlighted that more than 1,700 organizations are currently integrated into the Digital Document Management System (DDMS).
“As the chair of COP29, Azerbaijan places significant emphasis on implementing sustainable and innovative digital solutions. One such solution is the 'Digital Document Management' submodule, which greatly enhances process efficiency and reduces environmental impact. The use of DDM allows government agencies to save over 500,000 sheets of paper monthly, equivalent to preserving about 2,000 trees annually. Currently, more than 1,700 organizations are integrated into the system, underscoring its significance and success in government digitalization,” he noted.
Inara Veliyeva emphasized the importance of ensuring "mygov" does not become a monopoly.
“Recently, the word 'sustainability' has become so commonplace that everyone uses it, especially in these challenging times. But what does sustainability truly mean for us? In the context of constantly evolving technologies and needs, sustainability is the ability of a platform to adapt and function. When we started this project, our goal was to create a technological foundation capable of working effectively in the future,” she said.
The chairperson added that it is crucial to ensure that "mygov" is not a monopoly.
“It is important that citizens can access services on any platform of their choice, provided it has undergone necessary checks. For us, sustainability means not just the development of a platform dependent on the Innovation and Digital Development Agency, but independent and long-term growth. Cooperation is another key principle. The 'mygov' platform is just the visible part of the iceberg,” Veliyeva emphasized.
Deputy Chairman of the Board at the Innovation and Digital Development Agency under the Ministry of Transport and Digital Development of Azerbaijan, Rashad Khaligov, added that the updated version of "mygov" has greatly simplified the documentation process for important life events.
“The updated version of the platform has significantly simplified the process of documenting key life events, such as marriage, birth, and the death of close relatives. Documents required for marriage can now be submitted digitally; newborn registrations are available online; and the death of a relative can also be recorded through the platform. The 'my data' section of the 'mygov' app stores over forty different informational records, including digital versions of documents like ID cards, marriage certificates, birth certificates, and death certificates. Users can share these documents and information in QR code or PDF format. Additionally, the app allows tracking the history of data exchanges, showing when and with which institutions information was shared. It also provides options for managing permissions for access to personal data requested by various government agencies,” he stated.
