Azercell, the leading mobile operator of the country, continues to increase the number of its stores with the new concept.
Aiming to increase the number of new exclusive stores across the capital and the regions, Azercell opened Exclusive store with a new concept in Mardakan settlement on January 9, 2018. Located at 92, Sergey Yesenin street in Mardakan settlement, the exclusive store has been designed in a new Nordic concept and provided with advanced equipment and facilities. The distinguishing feature of the store is the availability of open space, easiness of services and choices. Here, the customers can learn about any product, compare and try them. Qualified sales representatives will help the customers to make the right choice, activate services and so on. As in other Customer Service centers, this office will manage all operations, other than printing out call history details and transfer of a mobile number from one person’s name to another. Customers can get various accessories and devices, supporting mobile technologies and purchase mobile phones for cash or on credit. Notably, the store in Mardakan will operate from 10.00 till 19.00 all days of the week without break.
On the opening day of its new office, Azercell introduced next favorable campaign for its customers. Thus, the customers making any purchase from Mardakan Azercell Exclusive within 3 days after the opening day will receive a gift valued at 50% of their spending.
Azercell Telecom will extend its Exclusive stores with the new concept over the country which will enable the company to provide more friendly and advantageous services for its subscribers.
The leader of the mobile communication industry, the largest taxpayer and the biggest investor of the non-oil sector of Azerbaijan Azercell Telecom LLC was founded in 1996. With 48% share of Azerbaijan’s mobile telecom market Azercell’s network covers 80% of the territory (excluding 20% of the occupied territories) and 99,8% of population of the country. Currently, 4,5 million subscribers choose Azercell services. Azercell has pioneered an important number of innovations in Azerbaijan, including GSM technology, advance payment system, mobile internet services, Metro coverage, 24/7 call centre service, 7 day/week Front Office service, M2M services, one-stop-shopping approach Azercell Express offices, Online Customer Care and Social Media Customer Care services, Mobile Customer Care office, mobile e-signature service “ASAN Imza” etc. Azercell deployed first 4G – LTE services in Azerbaijan in 2012. According to the results of mobile network quality surveys of Global Wireless Solutions company and international systems specialized in wireless coverage mapping such as “Opensignal” and “Testmy.net”, Azercell’s network demonstrated the best results among the mobile operators of Azerbaijan.