UK experts to support digital transformation projects in Uzbekistan

Baku, Azerbaijan, March 5

By Fakhri Vakilov - Trend:

International round table on the topic “The future of e-government and digital transformation in Uzbekistan” was held in Tashkent (Uzbekistan), Trend reports via Uzbek media.

The round table was organized by the State Services Agency of Uzbek Ministry of Justice and the UNDP project “Assistance in the development of effective public administration and digital transformation” with the support of the British Embassy in Uzbekistan.

International experience is important for the effective development of each system, and in this context, the UK experience is one of the successful examples of e-government around the world. The Digital Development Service under the Cabinet of Ministers of the United Kingdom (GDS) deals with the development and implementation of digital transformation strategies and programs. In 2018, the United Kingdom ranked 4th in the world in UN ranking of e-government.

During the round table, GDS representatives shared their experience in creating digital platforms. In the UK, these platforms are used to provide more than 400 services, which save about 450 million pounds per year.

“GDS experts will support two joint projects that are implemented primarily with the Ministry of Justice of Uzbekistan. The second is a joint UNDP project on reforming state administration and digital transformation of Uzbekistan,” a British official said.

The Deputy Ambassador of Great Britain to Uzbekistan, David Spires, noted good statistics.

“Before the seminar, I went to the site gov.uz and noticed that there are already 138 types of public services launched and 80,000 people registered. I think this is a good result since the launch of the project. We support Uzbekistan’s efforts in development of digital technologies in government bodies and organizations. We believe that this transformation process will provide more transparency, better access to information and response to the needs of citizens.”

The general director of the Integrated Integrator for the creation and support of state information systems of Uzinfocom Zhaloliddin Rakhimov spoke about the existing barriers to digitalization in Uzbekistan.

“We are pleased with the words of Mr. David Spiers. But 1 percent is less than the total population of Uzbekistan. At the moment I can identify three main problems that prevent digitalization. The first is the lack of a long-term digital transformation strategy. We often do very short planning, solve problems of this year only, we do not know where we will come in 5-10 years. As a result, digitalization suffers. The second is inefficient digitalization project management. For example, the lack of understanding among government agencies. The third lack of privatization and adequate funding. ”

Considering the above problems, the roundtable participants noted the importance of introducing completely new approaches in designing services to meet the needs of users, developing digital platforms and using flexible project management techniques for the digital transformation of Uzbekistan.

As reported by the State Services Agency at the Ministry of Justice, this year it is planned to develop a Concept for the development of the “Electronic Government” system, as well as the “Strategy for the Development of the National Digital Economy”.

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Follow author on Twitter:@vakilovfaxri

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