Baku, Azerbaijan, April 3
By Huseyn Valiyev – Trend:
Integration of Aztelekom LLC, Azerbaijan’s state communications operator, into a single call center of the “155” support service is expected until the end of the first half of 2018, a source in the country’s telecommunications market told Trend.
This will require solving a number of technical issues, according to the source.
Presently, the center processes requests of citizens in three languages (in Azerbaijani, Russian and English) via telephone, internet, postal and financial services.
Meanwhile, it is envisaged to connect to the call center those structural subdivisions of the Ministry of Transport, Communications and High Technologies of Azerbaijan which have their own centers for working with clients.