Azerbaijan, Baku, Oct. 6 / Trend M.Aliyev /
Eighty percent of people calling to "crisis hotline for youth" created for a direct appeal to professionals are women in Azerbaijan.
The "crisis phone line" created with support of the Youth and Sports Ministry and the Public Association "Initiative for Development" in April 2006, received over 20,000 calls, the ministry reported.
Most of subscribers are women. On average, each call lasts 15-20 minutes, in some cases it reaches 40-50 minutes.
In most cases, the problems faced by the young people relate to interpersonal relationships, family conflict, diagnoses of severe, incurable illness, bereavement, employment issues, violence against youth, addiction to drugs and alcohol, etc.
The service operates throughout the week, all calls are free. The service provides complete anonymity. Psychologists, who have higher education, are selected to work on the line. They pass special trainings on international methodology. The number of service is 510 66 36.
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