WB proposed to finance training program for Azerbaijani insurers
Azerbaijan, Baku, June 12 / Trend A. Akhundov /
The Education Committee of the Azerbaijani Insurance Association works with the Turkish Education Institute to prepare the project on insurers' training for 2012, executive director of the Azerbaijani Insurance Association Azer Aliyev told Trend.
"The essence of this project is to develop a training program for insurers," he said. "The meetings have been recently held with representatives of the World Bank."
Besides education, the Azerbaijani insurance market has much to learn from Turkey.
"It could be some insurance products, in particular, necessary for mass sales, i.e. sales to physical entities," he said. "It could be the technologies of creating the agent's networks that will develop another classic way of selling insurance services, besides the existing corporate and banking methods."
He said that despite some specialists' statements, insurance companies have not had any agent's network in Azerbaijan until recently.
"Of course, Turkey's experience can teach us to be more responsible in respect of the taken decisions and commitments, as well as to broaden the horizons of local insurers," he said. "I have recently observed a sharp decrease in the level of competence among employees of insurance companies."
He said that the heads of the Azerbaijani insurance companies must have a strong desire to have experienced staff in their team to prepare new and to raise the level of existing personnel's skills.
"This is the purposeful work, starting with recruitment and finishing with observing the fate of employees and their professional growth," he said. "We can often observe the cases when an employee, fired for gross violation or abuse, appears at another company and holds the same position. Hiring a new employee and working with him for two weeks, then they simply forget about him."
He said that some heads of insurance companies must resist the "greed" to finance training for their staff.