Azerbaijan, Baku, Feb.24 / Trend /
FINCA Azerbaijan eased down interest rates of the all loan products presented for serving customers. Demands on loan products changes in the interest rates had been from 3% to 6.6% per annum. Besides reducing interest rates, commission fees of some loan products had been also eased down. New interest rates and commission fees have come into force since February 20, 2012.
These changes are the part of the policy FINCA Azerbaijan pursues for increasing the quality & transparency of customer services and delivering the products at the best market prices to the customers. We would like to draw attention to the fact that in 2011 FINCA Azerbaijan twice reduced interest rates for the benefit of customers.
Continuous efforts are made for training employees and all procedures, forms and policies about customer relations are developed/improved for increasing quality of customer services.
FINCA Azerbaijan is a subsidiary company of FINCA Microfinance Holdings (FMH), which is owned and managed by FINCA International, Inc., a not-for-profit micro-financial services organization operating in 21 countries on five continents, creating a global network of shared expertise. FMH leverages the funding of socially-responsible investment partners who share FINCA's mission of providing financial services to low-income entrepreneurs so they can create jobs, build assets and improve their standard of living. As one of the leading MFIs in the country, FINCA Azerbaijan serves over 119,000 active clients through 29 branch and 34 sub-branch offices, providing clients with a range of financial products and services including Rural Group Loan, Solidarity Group Loan, Individual Express Loan, Small and Medium Entrepreneur's Loan, and Individual Agricultural Loans, enabling them to improve their livelihoods. FINCA Azerbaijan is committed to the highest commercial principles of performance and sustainability.