OpenAI has taken ChatGPT offline in Italy after the government's Data Protection Authority on Friday temporarily banned the chatbot and launched a probe over the artificial intelligence application's suspected breach of privacy rules, Trend reports citing Reuters.
The agency, also known as Garante, accused Microsoft-backed OpenAI of failing to check the age of ChatGPT's users who are supposed to be aged 13 or above.
ChatGPT has an "absence of any legal basis that justifies the massive collection and storage of personal data" to "train" the chatbot, Garante said. OpenAI has 20 days to respond with remedies or could risk a fine of up to 20 million euros ($21.68 million) or 4% of its annual worldwide turnover.
OpenAI said it has disabled ChatGPT for users in Italy at the request of the Garante.
The website could not be reached in Italy. A notice on the ChatGPT webpage said the website's owner may have set restrictions that prevent users from accessing the site.
"We actively work to reduce personal data in training our AI systems like ChatGPT because we want our AI to learn about the world, not about private individuals," OpenAI added.